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SENIOR ADMINISTRATION & HUMAN RESOURCES

Référence de l'offre: 3 / SENIOR ADMINISTRATION & HUMAN RESOURCES
Pays du poste offert: Cameroun
Type d'emploi:
CDI   
Date: 11/6/2018
Nombre de position: 1
    
Description du poste

 
International Rescue Committee Cameroon (IRC), is recruiting SENIOR ADMINISTRATION & HUMAN RESOURCES 

1 / Context
The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

IRC is operating in Cameroon since 2016 in Maroua and Kousseri in the Far north regions delivering lifesaving programming to increase access to water and improving hygiene practices, providing GBV response programming for affected communities. Based on the recent Anglophone crisis in the West and North West regions of Cameroon, IRC is expanding its intervention in this zone to provide humanitarian assistance to affected communities

2 / Job Summary
The Human Resources & Administration Lead is responsible for providing strategic leadership for the HR function for over 130 staff and incentive workers across the Country Program. The HR Lead will manage the HR team to ensure efficient and high quality staff recruitment, contracts management, orientation, learning and development, performance management, compensation and benefits, policy and labor law compliance, employee engagement, staff care and ensure the quality administrative support function for the Cameroonian Country program.

The position acts as an HR advisor to the Senior Management Team (SMT). The Senior HR Manager reports to the Deputy Director of Operations, Cameroon and works closely with the Regional HR Director and is a member of the Senior Management Team (SMT). The HR Lead will adapt and implement Global HR initiatives and practices and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of HR processes and procedures in the service of supporting IRC programs.

3 / Work Zone
The Senior Administration & Human Resources Manager will be base in Yaounde with frequent travel in all IRC country offices program (Maroua, Kousseri, Buea).

4 / Responsibilities
Strategic HR Leadership and Management

Devise and deliver a planned HR approach to attracting, developing, inspiring and retaining the right people, with the right skills to achieve high-quality programmatic outcomes in line with the Cameroon Strategic Action Plan (SAP).
As a member of the SMT, determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalization of roles and staff retention.
Actively participate in proposal design and grants opening and review meetings (GRMs, GOMs) specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensuring a strong HR foundation to support program quality.
Lead a collaborative approach to employee engagement, gender equality and staff care strategy and supporting initiatives, drawing on country, regional and HQ inputs and resources.
Conduct monthly and quarterly strategic HR metrics and analysis to inform SMT and Regional HR decision-making lead on country program inputs to global HR scorecards and action plans.
Continually assess and refine recruitment tactics Develop candidate rosters, actively network and employ innovative, creative recruiting methods to attract and hire the best talent. Proactively position IRC as an Employer Brand of Choice in Cameroon.
Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistency.
Deliver international HR management, including policy, process and employee relations management, with support from Regional HR Director as needed.
Lead the performance management process with guidance from regional and HQ HR. Create a plan to manage annual and mid-year Performance Check-Ins, conduct training on goal-setting, utilize budgets to organize development activities and work one-on-one with managers and employees to create country wide development plans. Through HR initiatives and actions, support a culture of continuous feedback.
Participate in budget preparation and provide strategic compensation analysis to drive nationalization and ability to attract high-quality talent. Define and review salary structure, coordinate annual compensation review process and compensation adjustments, consulting with HQ compensation team to align with best practices.
Manage national benefit plans, communicate updates and conduct information campaigns for national and international staff. Consult with HQ benefits team to align with IRC best practices.
In collaboration with Deputy Director of Operations, devise staff care action plans that elevate morale and support the well-being of staff create emergency staff care interventions. Consult with Regional HR Director and Global Duty of Care Director to align with IRC best practices.
Oversee HR administration and ensure 100% compliance with current labor laws consult and partner with local counsel as needed.
Lead all employee relations with professional grace with the aim of empowering employees and supervisors with the tools and resources necessary to resolve conflicts with mutual respect. Act as impartial mediator when necessary. Escalate code of conduct issues, lead or co-lead employee relations investigations and ensure issues are brought to resolution with appropriate follow-up carried out. Partner with and seek counsel from Ethics and Compliance Unit (ECU) as needed.
Advise supervisors in determining appropriate, consistent and judicious disciplinary measures in line with local labor law and global policy.
Manage any lay-offs or reorganizations in partnership with SMT, supervisors and regional HR to with an emphasis on compliance, due diligence, communications and staff care.
Lead exit management to ensure seamless and positive transition for all departing employees.
Staff Performance Management and Development

Serve as a model of supervisory excellence supervise and mentor direct-report HR staff, including communicating clear expectations, setting/refining performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
Provide constructive feedback and counsel on career paths and professional development for HR team and IRC staff foster a culture of continuous learning opportunities.
Support senior staff to continue to pursue nationalization of senior and management positions.
Promote and monitor staff care and well-being. Model and support healthy work-life balance practices.
Communications :

Communicate and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the country program.
Maintain a healthy and empowering office environment in all IRC sites that encourages open, honest and productive communication among IRC staff by delivering employee engagement and communication action plans.
Maintain and leverage open communications and partnership on projects and shared goals with other HR Leads at the country level, regional HR and HR HQ levels.
Provide direct support and advise the Deputy Director of Operations, Country Director and Senior Management Team on staff communications to ensure clear, consistent, timely and transparent communication on matters impacting staff
Administration :

Link with Ministries and other authorities ensuring our paperwork is in order to operate in country
Work closely with the local administration service, service providers and other ONGI acting in the sector
Ensure that the IRC staff movement plan and the leave schedule, the visa tracker for international staffs are regularly updated and followed up,
Support new international staff and visitors in Cameroon in the process of obtaining a Cameroonian visa (preparation of the letter of invitation, contact with the embassy, ​​etc. ) in line with the procedures in the country
Monitor the payment of rental fees for the IRC offices and guest houses, the electricity bill and the water, ensuring that all required documentation is ready and payment is made timely.
Ensure that all tax, social and legal are in conformity and the declaration is done within the required time.
Ensure the management of the medical insurance, follow up with the contracting insurer for the reimbursement of the IRC staff within the required time and make recommendations to the Director of Operations for the improvement of the medical insurance of IRC Cameroon staff
Key Working Relationships:

Position Reports to: Deputy director of operations
Position directly supervises: 1 General Services Officer
Position indirectly supervises: 3 HR and administration officers (Kousseri, Maroua, Buea)
Key Internal Stakeholders:

Country: Deputy Director Programs, Deputy Director Operations Finance Controller Field Coordinators, Head of Departments and all staff within the country program.
Regional: regional recruiter, Regional HR
HQ: Compensation & Benefits, Talent Management, Recruitment Gender Equality, General Counsel Office Ethic and Compliance Unit.
Key External Stakeholders: Local legal counsel, Ministry of labor, and INGO HR working groups
 
Description du profil du candidat

 
Education:

Bachelor’s degree required. Master’s university degree in HR management, International Relations or Development, MBA, Law or related field is preferred.

Work Experience:
Minimum of 4 years of progressive experience as an HR generalist, including recruitment, performance management, complex employee relations, compensation, training and development and HR Administration.
Minimum 4 years successful staff management experience
At least 2 years of experience with an international organization or international experience.
Strategic leadership experience managing an HR function for large budget programs in the INGO sector is strongly preferred.
Remote management experience strongly preferred.
 
Informations Complémentaires

 
Demonstrated Skills and Competencies:

A commitment to IRC’s mission and humanitarian principles.
Receptive to building and maintaining positive relationships with people from all backgrounds, genders, cultures and viewpoints.
Resourceful in figuring out how to get things done, seeking opportunities to learn and grow, contributing creative and innovative ideas and serving as a change champion.
Resilient and able to thrive in a fast-paced, quickly changing environment with a sense of urgency and an ability to deliver results under pressure.
Results-oriented approach to planning and prioritizing HR activities.
Demonstrated commitment to pursue work/life balance for self and others.
Proven track-record of professional discretion, integrity, and ability to manage complex HR situations diplomatically and to effective resolution.
Highly collaborative and consultative approach.
Top-tier written, presentation and verbal communication skills ability to convey information effectively and solid experience providing training and staff development in French and English. Knowledge of local languages in IRC locations is an as Excellent management, interpersonal, consultative and negotiation skills and a demonstrated ability to promote harmonious teamwork, in a cross cultural context.
Very strong proficiency in MS Word, Excel, Outlook and PowerPoint is required.
Analytical ability in creating effective HR solutions while adhering to labor laws labor law is required.

Language/Travel:

English and French language is required other language is a plus.
Travel: 50% of time spent in Yaoundé office, 50% visiting project sites in Kousseri, Buea, and Maroua locations. International travel for regional conferences, workshops, trainings..
Professional Standards

IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation..
Returning National Candidates

IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the IRC has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply

How to apply :
Motivation letter to adressée à la Directrice Pays de IRC Cameroun
CV
Diploma
National Identity card
Work certificates​​​​​​​
Place of Application Deposit

The complete files will be deposited in an anonymous envelope marked: SENIOR ADMINISTRATION & HUMAN RESOURCES MANAGER at IRC offices in Maroua Baouliwol district Yaoundé Bastos district, Avenue Jean Paul II next to Beauty Institute and Kousseri residential district, to Buea 3rd building to the left after John Chi Church at Camp Sic, or at the following address: IRC2CM.Recruit@rescue.org

Deadline : 16th November 2018 at 5PM.
Date expiration: 11/16/2018
Société: INTERNATIONALE RESCUE COMMITTEE (IRC)

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