Offre d'emploi
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| Référence de l'offre: | 3/ MANAGER |
| Pays du poste offert: | Mali |
| Date: | 1/7/2018 |
| Nombre de position: | 1 |
| Description du poste |
| -maintain the quality of service and to ensure the shortest recovery time in case of system problems on a round-the-clock basis -To setup and manage the FO surveillance team to monitor the network equipment status on a round-the-clock basis and taking appropriate action based on the equipment warning to minimize service interruption Decid-To take responsibility for the satisfaction of customer complaints handling, and pay attention to customers` urgent requests -To arrange training for engineers in FO and improve the skills and business capabilities of all engineers in FO -To coordinate the communication between FO personnel and other departments, handle major network events and faults, and timely escalate to NOC Manager and Operation Director -NOC Operation Monthly Report -Network Statistic Monthly Report - Events Daily Report |
| Description du profil du candidat |
| Bachelor`s degree or above in Electronic/Computer Engineering or related specialities Experience: 3 years of work experience and 2 years or more of experience in managed service or relevant industries Decision-making, organization, management, planning, analytical, and communication capability and familiar with FO-related knowledge |
| Société: | HUAWEI TECHNOLOGIES MALI |
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